My Account and Profile

FAQs

Creating a user account

Creating an account on Collabhouse is free and easy to do. All you need to provide is your email address. If you want to use any of the Collabhouse features such as music distribution, the Music Library or the Collab Market, you must create at least one profile.

Creating a profile

To be able to use Collabhouse’s features, you must create at least one profile. Your profile represents you, your group or company on Collabhouse and you use your profile(s) to navigate and use the platform. Creating a profile is completely free and takes just a couple of clicks.

You can create more than one profile, if you want to use Collabhouse in various capacities.For example, you can create a profile for your band to distribute your band’s music and set up a separate profile for you as a solo artist or influencer to license your music to Content Creators or do collabs.

Inviting team members to join your profile

You can invite other people, for example your band members, publisher, manager or colleagues, to join your Collabhouse profile as a team member to help you manage it and receive royalties. You can invite people to join your profile in the ‘Invite team members’ section on the ‘Profile settings’ page. All you need to do is enter the email address of the person you want to invite and an invitation to join is automatically sent.

You can instruct us to account and pay your profile royalties to one or more individual team members of your profile directly in the ‘Team member royalty split’ section on the ‘Profile settings’ page and determine what percentage each team member should receive.

Changing and removing content from your profile

You can update and change your profile name, picture, social handles, website and profile biography at any time yourself on the ‘Manage profile’ page in ‘Profile settings’. Please contact help@collabhouse.com if you want to remove any content from your profile.

How to terminate your account or profile

Please contact help@collabhouse.com if you want to terminate your user account and/or profile.

Adding your bank account details

All payments due from Collabhouse (incl. distribution royalties, Music Library royalties, Collab royalty splits, NFT sales revenue and NFT royalties), with the exception of Collab fixed fee payments, are added to your or your profile’s royalty balance. As soon as your royalty balance reaches our payment threshold of €10, -, you can request payment. Payment will be issued to your or your profile’s bank account. If you request payment of your Profile Royalties balance, payment is made to the bank account you provided as part of your ‘Profile Settings’. If you request payment of your My Royalties balance, payment is made to the bank details you provided as part of ‘My Settings’. We use Wise to make payments. Transaction costs apply and are deducted from the amount withdrawn.

Please note, we currently only support payments to bank accounts with an IBAN. Alternatively, you can request a transfer to your PayPal account.

Split your royalties with team members

You can instruct us to account and pay your profile royalties to one or more individual team members of your profile directly in the ‘Team member royalty split’ section on the ‘Profile settings’ page and determine what percentage each member should receive. You can stop or amend your profile’s team member royalty splits at any time.

If any team member royalty splits are provided, all royalties earned by your profile on Collabhouse will be accounted for and paid out to the individual team members receiving a team member royalty split. This includes all royalties, recording and publishing royalties, earned from distribution, NFT sales, Collab royalty splits and Music Library licenses sold.

How we use your data

We respect the privacy of our users. In our Privacy Policy, you can read about how we collect, use, store, share and protect any personal information you provide to use when you use Collabhouse or interact with us. You can find our Privacy Policy here. If you have any questions about how we use your data, please email help@collabhouse.com.


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